Privacy Policy

1. Who we are

Neon Burrow ("we", "us", "our") is an independent browser arcade game and companion website available at neonburrow.com. This Privacy Policy explains what information we collect when you visit the website or play the game, why we collect it, how it is used and shared, and the choices and rights you have. If you have any question about this policy, you can reach us at any time through the Contact Us page.

2. Information we collect

We try to collect as little information as possible. The game itself does not require an account, a login or any personal details to play.

Information you give us

• Leaderboard entries. When you finish a run with a qualifying score you may choose to submit it to the global leaderboard. If you do, we store the pilot name you type, your score, the level you reached and the time of submission. Pilot names are public and visible to every visitor, so please do not use your real full name or any personal information as a pilot name.
• Contact form messages. When you use the Contact Us form we receive your name, your email address, the subject you choose and the message you write. We use this only to read and reply to your message.

Information stored on your own device

• Local game saves. Your progress, unlocked districts, upgrade purchases, best scores and settings (such as music, sound effects and screen shake preferences) are saved in your browser's localStorage. This data stays on your device; it is not sent to our servers. You can delete it at any time by clearing your browser's site data for neonburrow.com.

Information collected automatically

• Log data. Like most websites, our hosting infrastructure automatically records technical information such as your IP address, browser type, operating system, referring page, pages requested and the date and time of each request. This is used for security, troubleshooting and to keep the service running reliably.
• Cookies and similar technologies. We and our partners use cookies, web beacons and similar technologies as described in the sections on advertising and analytics below.

3. Advertising and Google AdSense

Neon Burrow is free to play and is supported by advertising. We use Google AdSense to display ads on some pages of the website and on certain menu screens of the game. Ads are never shown during active gameplay.

• Third-party vendors, including Google, use cookies to serve ads based on a user's prior visits to this website or other websites.
• Google's use of advertising cookies, including the DoubleClick cookie, enables it and its partners to serve ads to you based on your visit to this site and/or other sites on the Internet.
• You may opt out of personalized advertising by visiting Google Ads Settings at https://www.google.com/settings/ads. Alternatively, you can opt out of a third-party vendor's use of cookies for personalized advertising by visiting https://www.aboutads.info/choices.
• If you are located in the European Economic Area, the United Kingdom or Switzerland, Google may show you a consent message so that you can choose whether to allow personalized ads. Where you decline, Google may still show non-personalized ads, which use cookies for frequency capping, aggregated reporting and fraud prevention.

For more information about how Google uses data when you use our partners' sites or apps, see https://policies.google.com/technologies/partner-sites.

4. Analytics

We use Google Analytics to understand how visitors use the website, for example which articles are popular, how long people play and which devices they use. Google Analytics uses cookies to collect information such as pages visited, approximate location derived from your IP address, device and browser information, and interaction events. This information is aggregated and helps us improve the game and the website. You can prevent Google Analytics from collecting your data by installing the Google Analytics Opt-out Browser Add-on available at https://tools.google.com/dlpage/gaoptout.

5. How we use information

• To operate the game, display the global leaderboard and keep it free of abusive or fraudulent entries.
• To read and respond to messages you send us.
• To measure and improve the performance, content and design of the website and game.
• To display advertising that keeps the game free.
• To detect, prevent and address security issues, spam and abuse.
• To comply with legal obligations.

We do not sell your personal information, and we do not use the information you send through the contact form for marketing.

6. Legal bases (EEA and UK visitors)

Where the General Data Protection Regulation applies, we rely on the following legal bases: your consent (for personalized advertising cookies and analytics where consent is required), our legitimate interests (for keeping the service secure, running the leaderboard and replying to your messages), and compliance with legal obligations.

7. How information is shared

We share information only in these limited cases:

• With service providers who host the website, store our database, deliver email and provide analytics and advertising (including Google). They process information on our behalf and under their own privacy commitments.
• When required by law, regulation, legal process or an enforceable government request.
• To protect the rights, property or safety of Neon Burrow, our players or the public.
• Publicly, for leaderboard entries you choose to submit (pilot name, score and level).

8. Data retention

Leaderboard entries are kept for as long as the leaderboard is operated, unless you ask us to remove an entry. Contact messages are kept for as long as needed to handle your request and for a reasonable period afterwards for record-keeping, after which they are deleted. Log data is retained for a limited period by our hosting provider. Local game saves remain on your device until you clear them.

9. Your rights and choices

Depending on where you live, you may have the right to access, correct, delete or obtain a copy of your personal information, to object to or restrict certain processing, and to withdraw consent at any time. Residents of California have the right under the CCPA/CPRA to know what personal information is collected, to request deletion, to correct inaccurate information and to opt out of the sale or sharing of personal information; we do not sell personal information. To exercise any of these rights, send us a request through the Contact Us page and choose "Privacy request" as the subject. We will not discriminate against you for exercising your rights.

You can also control cookies through your browser settings, which let you block or delete cookies. Blocking cookies may affect how ads are displayed but will not prevent you from playing the game.

10. Children's privacy

Neon Burrow is a family-friendly game, but the website is not directed at children under the age of 13 and we do not knowingly collect personal information from children under 13. Young players should not type personal information into the leaderboard or contact form. If you believe a child has provided us with personal information, please contact us and we will delete it.

11. Security

We use reasonable technical and organizational measures to protect information, including encrypted HTTPS connections for every page. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security.

12. International transfers

Our service providers may process information in countries other than the one you live in, including the United States. Where required, these transfers are protected by appropriate safeguards such as standard contractual clauses.

13. Changes to this policy

We may update this Privacy Policy from time to time to reflect changes to the game, the website or the law. When we do, we will change the "Last updated" date at the top of this page. Significant changes will be highlighted on the website.

14. Contact us

If you have questions, concerns or requests about this Privacy Policy or your information, please use the Contact Us page at neonburrow.com/contact and we will respond as soon as we can.